You don't get what you don't pay for
"IT support staff meets every week to discuss open requests and go over support tickets from the previous week. The new CFO decides to sit in on one of these meetings, where one ticket that pops up for review is from a VP who requested support over the previous weekend because he was unable to log on to a system..."
Trust, but verify, remember?
"It's the beginning of the new millennium, and the company where this pilot fish works decides to start web filtering at one office. Users are resistant, even though miscategorizations and improperly blocked sites have been relatively infrequent, says fish..."
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