Get To Know Your Customers: 3 Ways To Do It Right
Business 2 Community, May 9th, 2019
May 9, 2019,
Volume 254, Issue 2
"By 2020, companies will primarily be competing on the basis of customer experience. (Walker Study). This means customers will choose to work with companies that offer the best experience and value. In fact, a CEI study found that 86% of customers will pay more for a better customer experience. But in order to meet your customer's rising expectations - you have to have a deep understanding of your customer..."
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