Delivering '5 Nines Availability' To Improve Business Outcomes
Network Computing, March 15th, 2019
March 15, 2019,
Volume 252, Issue 2

"The success of modern enterprises, especially those utilizing real-time communications solutions, is highly reliant on IT infrastructure availability...

The classic definition of '5 nines' refers to an uptime of greater than 99.999%, or just over five minutes of downtime per year. By contrast, an uptime of 99.9%, or '3 nines' is about 8.7 hours of downtime per year - more than a full business day. Downtime like that can do some real financial damage.

Whether you provide managed services or hosted solutions for customers, or you're an enterprise performing your own IT operations support, maintaining a high level of service availability is critical and directly affects business outcomes for your organization..."

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