How To Apply Agile And DevOps Principles To Accelerate Customer Experience Innovation, March 7th, 2019
March 7, 2019,
Volume 252, Issue 1

"How important is the automation of development and monitoring for accelerating customer experience (CX) innovation? I recently posed this question to Dr. Nicole Forsgren, research and strategy expert at Google and former chief scientist at DevOps Research and Assessment (DORA). Her response:..."

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