"Do you plan to experiment more with IT automation in 2019? CIOs share real-world experiences to help guide your efforts...
We've covered a lot of ground on IT automation this year. We shared strategies on how to make the case for IT automation. We offered six tips for getting started with automation. We cautioned you to avoid 8 IT automation mistakes. And we even warned you about three ways your organization could suffer if you fail to embrace automation: Employee burnout, human error, and opportunity costs..."
"Every IT department in the country knows the PICNIC acronym: Problem in Chair Not in Computer.
However, it's not as simple as that. The people in the chair cannot be expected to know everything that they need to be aware of around operating the IT equipment they are provided with. Let's look at what the current issues are and what the users need to be aware of so that they don't endanger your business...."
"This year is going to be fascinating because there are so many interrelated moving parts. It's not all technology. Politically, we'll have a battle royal in the U.S. between the U.S. president and half of the U.S. congress, which should have an adverse impact on the stock market and create a drag on spending, particularly for the U.S. government. Investigations and trials will, I expect, make 2018 look relatively benign. Then, at some point, there will be an increased focus on information accuracy and that should drive some interesting apps.
But bigger changes are ahead..."
"Check out these five thought-provoking HBR articles, curated especially for CIOs and IT leaders..."
- Happiness traps: How we sabotage ourselves at work
- How to spot a machine learning opportunity, even if you aren't a data scientist
- Emotional intelligence has 12 elements. Which do you need to work on?
- What to do when you don't feel valued at work
- How to control your emotions during a difficult conversation
- Transformation Masters: The new rules of CIO leadership
Reda on for details
"Tech teams need to lose the grunt work, go on a dev diet, and exercise more strategic thinking...
In 2019, IT departments need to drive innovation for their organizations, not hold them back. They must move more quickly, use the data more wisely, and automate mundane tasks so they can act more strategically.
Over the coming year, IT managers will get practical about AI and serious about cybersecurity, work to diversify their staffs, embrace multi-cloud architecture, and learn how to collaborate better with colleagues across the organization..."
"Next year's AI, AR, and 5G tech may set the stage for some massive tectonic shifts in tech and culture...
For the tech industry, 2019 may be more about laying groundwork than historic breakthroughs. But it should be a busy and exciting year, as key new technologies begin finding their way into real, useful applications.
The smartphone will still be our central tech device by the end of next year, but as augmented reality and wearables progress, we'll sense more and more that a new paradigm in personal computing is around the corner..."
"Our readers found these articles - on emotional intelligence, DevOps, blockchain, and more - the most valuable. Dig in for IT leadership wisdom to start the new year...
Was 2018 a year of great progress for your IT team?
Did you move more work to the cloud, perhaps with the help of containers and Kubernetes? Did you automate away some tasks that were driving people crazy and slowing down business process? Did you make good progress with DevOps?..."
See all Archived IT - CxO articles
See all articles from this issue