Cloud and Conversational AI increase the complexity of IVRs. Using AI to test is the way forward.

CIOs face a complex juggling act between operational responsibilities and strategic opportunities. So keeping the lights on and finding time for big-picture thinking requires a perspective that parallels how the role is expanding.

The pressure is on for CIOs in 2023, experts say, as chief information officers are called upon to drive growth and transformation, not just keep the data center humming and enterprise software running.

Kirk Ball, EVP and CIO of grocery chain Giant Eagle, sat with CIO Leadership Live host Maryfran Johnson and discussed optimizing a superior customer experience, how digital retail innovations are evolving, the global search for talent, and the benefits of C-suite support.

By delivering significant business outcomes, including sizable cost savings and ROI, IT teams can change the common perception that IT is a cost center rather than a strategic partner.

One of CIOs' most persistent challenges is motivating employees to be more consistent in securing their own devices and the company's laptops, phones and tablets.

The current economic downturn has had a significant impact on businesses across industries. Digital native businesses (DNBs) are no exception.

DCIG recently refreshed its high-end storage array research and will publish the 2023-24 DCIG TOP 5 High-End Storage Arrays report in February.

Solid-state drives (SSDs) have become a popular storage choice for enterprises because of their high speeds compared to hard disk drives (HDDs).

Energy costs are rising, and sustainability is all the rage. But storage vendors may struggle convincing customers to combat climate change during an economic downturn.

Bots have gained massive popularity in the media as Elon Musk made it his personal mission to get rid of Twitter bots, bots were accused of buying out Taylor Swift tickets, and used to illegally steal and sell pharmacy prescriptions.

From collecting evidence to remediating issues, security compliance professionals are responsible for a variety of tasks, many of which are manual and time-consuming.

Zero trust is top of mind for most organizations as a critical strategy to reduce risk, but few organizations have actually completed zero-trust implementations. Gartner, Inc. predicts that by 2026, 10% of large enterprises will have a mature and measurable zero-trust program in place, up from less than 1% today.

In late 2021, the Apache Software Foundation disclosed a vulnerability that set off a panic across the global tech industry.

NIST has been developing an update to its widely used Cybersecurity Framework (CSF), to keep it in-line with the evolving cyber security landscape.

Bolster has scanned over 1 billion websites and counting to detect phishing and counterfeit pages. We have been reporting on trends for four years and continue to observe an increase in the number of phishing and scam/counterfeit pages.

A cybersecurity framework is a group of documents outlining guidelines, security-related standards, and best practices to help organizations manage and protect their assets from cybersecurity threats.

A boom in privacy-focused tech, coupled with new regulations coming into force, is likely to spell a shift toward greater transparency and safeguarding of personal data in the year ahead.

In this interactive discussion, Sr. Analyst Krista Macomber will cover key insights from our recent Research Study 'Trends in Enterprise Data Protection' and provide an outlook for 2023.

Cloud computing requires capital, but it does not have to break the bank. Adapting to new, ongoing cost structures associated with cloud computing services requires IT leaders to look beyond upfront costs. Over time, organizations can find savings and improve ROI by managing expectations and understanding how cloud providers price services.

Microsoft is the focus of this webinar, with comprehensive insights on their solutions and capabilities around Hybrid and Multi Cloud Architecture, Security/Compliance, Web3 Blockchain and Open Source, plus its $10 Billion partnership with ChatGPT/OpenAI.

During this webinar you will learn how to enhance operations with Wi-Fi as-a-Service using AIOps, machine learning, and big data to enrich IT data.

This complimentary webinar reveals the Gartner top strategic technology trends for 2023, highlighting the trends you cannot ignore over the next three years, their potential business impact, and how you can create the roadmap your enterprise needs to take action.

Industry analysts predict Deep Learning (DL) will account for the majority of cloud workloads. Additionally, training of deep learning models will represent the majority of server applications in the next few years. Among DL workloads, foundation models -- a new class of AI models that are trained on broad data (typically via self-supervision) using billions of parameters - are expected to consume the majority of the infrastructure.

Businesses should focus first on easier steps that still make significant improvements to security posture, while gaining internal momentum and buy-in for the longer term initiative. The key to all of it is investing in a composable, Internet-native architecture that makes it simple to layer these steps together over time.

When you consider biometric technology as part of your multi-factor authentication process, you assume these attributes are safe. Cybercriminals can't hack your fingerprints, can they? The answer may surprise you!

With 'shift everywhere,' existing DevSecOps implementations have to evolve to manage AppSec risk without impeding the agility and frequency of software delivery. The good news is, it can be done.

A full-day virtual event exploring the latest technologies that can help strengthen your cybersecurity defenses, and the best path for deploying them. You'll hear about state-of-the-art techniques for stopping ransomware in its tracks. You'll learn how to secure your critical data from threats in the cloud.

When the pandemic occurred, throwing everything out of gear, most businesses were grappling with some basic concerns - how to switch to an online mode of work? How to get work done? How to quantify productivity?

Sustainable device management is an important area CIOs should focus on to support organizational ESG goals. Learn how it can also help lower e-waste and save money.

Here are five steps for data leaders to take towards building a strong business use case for data and analytics governance

With data centers being some of the most carbon-intense parts of enterprise operations, CIOs can be the champions of ESG results when they pursue the management of technical debt.

Ludwig Wittgenstein once very wisely put it, 'The limits of my language mean the limits of my world.'

ChatGPT, while cool, is just the beginning; enterprise uses for generative AI are far more sophisticated.

AI writing tools can help lighten your workload by writing emails and essays and even doing math. They use artificial intelligence to generate text or answer queries based on user input. ChatGPT is one popular example, but there are other noteworthy AI writers.

Mitigating risks from generative AI tools such as ChatGPT means involving humans in final decision-making and establishing guardrails.

Even with instructions staring them in the face, this genius couldn't get it right

As we enter 2023, it is a good time to explore the biggest data analytics and BI trends for this new year. This article will look at the top 12 trends in data analytics and BI, which collectively guide the education, health care, economic, and environment sectors.

SAP SE announced its financial results for the fourth quarter and fiscal year ended December 31, 2022.

A digital skills gap has hit the technology industry. In 2022, 75% of companies worldwide reported talent shortages.

Project portfolio management software and tools in 2023 promote strategic management of projects and agile tactics. Read our PPM list for guidance on which tools do what.

The cyber insurance industry is settling down but isn't without challenges. Read up on cyber insurance in 2023 and how to get the most from your organization's coverage this year.

The Log4Shell vulnerability is considered to be one of the most significant software bugs in recent years, because of its severity, pervasiveness and long-lasting impact on organizations.

Mark Monroe shares his answers to AFCOM's "Five Data Points" interview series.

The database of the future will be more than just a database. Instead, it will be a platform that focuses on the user experience and abstracts the technology.

Confidential computing is becoming more widely known by security and developer communities. Look out for these key trends in 2023.

The benefits of moving high performance computing to the cloud can go beyond speeding up access to the right hardware but you still need to think about skills and cost control.

Acer survey finds IT decision-makers overwhelmingly in favour of hybrid working, partly as a way to reduce carbon emissions

Modern efforts to build extended reality (XR) devices - i.e., dedicated virtual reality (VR), dedicated augmented reality (AR), hybrid mixed reality (MR) - began more than a decade ago.

Keeping on top of the outlay of your cloud estate is more important than ever. These platforms will help you get a pulse on your cloud use and associated costs, which can add up rapidly

As more organizations consider their own 5G MEC (Multi-Access Edge Computing) roll outs and environments, there are important deployment and security considerations.

On Tuesday, the New York Stock Exchange (NYSE) failed to open properly, disrupting and invalidating auction trading for more than 250 securities.

Huge shift towards 5G IoT devices is coming fast

Network certifications can span networking fundamentals to product-specific knowledge. Evaluate six certifications, and weigh factors like job roles, cost, prerequisites and skills.

Email security refers to the measures taken to protect email communications from unauthorized access, use, disclosure, disruption, modification or destruction.

How should backup teams prepare for a new year? Data protection pros can adjust to a changing IT landscape by keeping an eye on ransomware, data governance and compliance.

Over the past few years, enterprise data architectures have evolved significantly to accommodate the changing data requirements of modern businesses.

The Semiannual Big Data and Analytics Software Tracker published by International Data Corporation (IDC) expects current geopolitical developments to have a mild impact on market growth, with a positive outlook for the future.

Organizations are facing budget cuts and layoffs in the current market. In the first two weeks of 2023, 91 tech companies have laid off nearly 24,000 employees (Matt's LI post). And marketing has taken a huge hit from the budget cuts.

Artificial Intelligence [AI] is the ultimate alchemy that has turned the way we live our present and envision our future.

Many organizations use green and sustainable marketing to build trust with consumers. Green marketing focuses on the environment, whereas sustainable marketing is broader.

In the rapidly evolving world of ad tech, upcoming trends play a big part since marketers and brands plan their upcoming digital campaigns with the help of these insights.

Digital transformation has ushered in a new era of devices, applications and online services.

Top API security tools can help hold the line against modern threats to the important and ubiquitous software development interfaces.

Continuous deployment (CD) is a software development practice where code changes are automatically built, tested, and deployed to production without human intervention.

Acquisition Positions DataCore to Expand in High-Growth Edge Markets

How nonprofit Truckers Against Trafficking empowers people to spot red flags during their daily routines, during National Human Trafficking Prevention Month, and all year-round.

Comprehensive portfolio planning and scheduling solution averages 132% year-over-year growth since 2017

NetSuite will help premier holding group of online retail brands grow its business with improved speed, efficiency, and return on investment

When they think of 'cybersecurity,' most people probably think of antivirus software, firewalls, and other ways to protect computers against attacks.

There is no denying the benefits cloud technology has brought to our lives. It's now commonplace for businesses and individuals to use cloud computing. However, organizations and IT Professionals alike are struggling to keep up with ever-changing cloud technologies, not only from a technical standpoint but the sheer amount of data that exists and needs to be taken care of.

In honor of Data Privacy Week, learn how Dell Technologies views privacy from Vice President and Chief Privacy Officer Sommer Coutu.

Minimize risk with threat detection and response across all your data sources, from endpoint to network to cloud.

First-of-its-kind sustainable aviation fuel service offered to customers for a lower-carbon emissions option to transport IT equipment via air freight

Last year, I had the opportunity to speak with customers across a wide range of sectors about how they are approaching the current economic climate.

Today, we are announcing the third phase of our long-term partnership with OpenAI through a multiyear, multibillion dollar investment to accelerate AI breakthroughs to ensure these benefits are broadly shared with the world.

Microsoft Corp. today announced the following results for the quarter ended December 31, 2022, as compared to the corresponding period of last fiscal year

Outbreaks have been a continued and critical element of 2022-no, not that type of outbreak. We're talking about FortiGuard Outbreak Alerts.

FortiGuard Labs has been actively tracking wiper malware targeting Ukrainian organizations since the start of the 2022 Russia-Ukraine conflict.

The Friday Five is a weekly Red Hat blog post with 5 of the week's top news items and ideas from or about Red Hat and the technology industry. Consider it your weekly digest of things that caught our eye.

Did you know that Red Hat Insights for Red Hat Enterprise Linux (RHEL) can be used to help detect the presence of malware? This makes it more likely that you'll know when a RHEL system has sustained a malware attack.

Zero trust has become a crucial component in the cybersecurity strategy of organizations everywhere.